Last update: Mar 12/ 2025
Natives Caravan we is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us on our website or when you book tours with us, specifically for tours in Ouarzazate, Foum Zguid, Erg Chigaga, Erg Lmhazil, Lake Iriki, Merzouga, M’Hamid El Ghizlane, Zagora, and other locations in Morocco. By using our website or booking tours, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us when you book tours, contact us, or use our services. This may include:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Travel Information: Information related to your tour booking, including dates, locations, special requests, and preferences.
- Payment Information: Credit card details or other payment methods used for booking and paying for tours. Please note, payment processing is handled by third-party payment processors, and we do not store sensitive financial information.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- To process your bookings and manage your tour reservations.
- To communicate with you regarding your tour bookings, updates, and special offers.
- To provide customer support and respond to your inquiries.
- To improve our services, website, and offerings based on your feedback and preferences.
- To send you marketing communications, such as newsletters or promotional offers, if you opt-in.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party providers who assist us in providing services such as payment processing, transportation, accommodations, and other tour-related services.
- Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations, such as responding to court orders or government requests.
4. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses encryption to secure your data during transmission. However, please understand that no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies
Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and offer personalized content. You can manage cookie settings through your browser, but disabling cookies may affect your experience on our website.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications at any time by unsubscribing from our emails.
- Request that we stop processing your personal data for certain purposes, if applicable.
Children’s Privacy: Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
To exercise any of these rights, please contact us at [email protected]
7. Third-Party Links
Our website may contain links to third-party websites that are not controlled by Natives Caravan. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with the new effective date. Please review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Natives Caravan
Ourrzazate
[email protected]
+212 655821663