Terms of Service for Natives Caravan

Welcome to Natives Caravan, a provider of guided desert tours and excursions throughout Morocco. By accessing and using our website or booking tours with us, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

1. General Terms

• Natives Caravan (“we,” “us,” “our”) offers a variety of desert tours, excursions, and activities in Morocco, including destinations like Ouarzazate, Foum Zguid, Erg Chigaga, Erg Lmhazil, Lake Iriki, Merzouga, M’Hamid El Ghizlane, Zagora, and surrounding areas.
• These Terms of Service apply to all services provided by Natives Caravan, including but not limited to tour bookings, accommodations, transportation, and other services related to the tours.
• By booking a tour or using our services, you confirm that you are of legal age to enter into this agreement and use the services provided.

2. Tour Booking and Payment

• To book a tour, you must provide accurate and complete information, including your full name, contact details, and any special requests for the tour.
• Booking a tour with Natives Caravan requires payment in full or a deposit as specified during the booking process. Payments can be made using credit cards, debit cards, or other available methods.
• Your booking is not confirmed until payment has been processed and you receive a booking confirmation.
• All prices on our website are in [insert currency] and may vary depending on the season, availability, and group size.

3. Cancellations and Refunds

• Cancellations made [insert number] days or more before the tour date are eligible for a full refund, excluding any booking fees or charges.
• Cancellations made within [insert number] days of the tour date will incur a cancellation fee of [insert percentage]% of the total booking cost.
• If you fail to show up for your tour, no refund will be issued.
• Natives Caravan reserves the right to cancel or reschedule tours due to unforeseen circumstances, including but not limited to weather conditions, natural disasters, or government regulations. In such cases, we will provide alternative options or a full refund.

4. Tour Participation and Safety

• You are responsible for following all instructions provided by our guides and staff to ensure your safety during the tour.
• Natives Caravan is not liable for any injuries, accidents, or losses that occur during the tour due to participant negligence or failure to comply with safety instructions.
• Some tours may involve physical activity such as walking, hiking, or camel riding. Participants should be in good health and capable of engaging in these activities. If you have any medical conditions, it is your responsibility to inform us prior to booking.
• Children under the age of 7 must be accompanied by a responsible adult.

5. Travel Insurance

• We highly recommend that all participants purchase travel insurance that covers trip cancellations, accidents, medical emergencies, and lost luggage. Natives Caravan is not responsible for any personal loss, injury, or medical expenses incurred during the tour.

6. Intellectual Property

• All content on the Natives Caravan website, including text, images, graphics, logos, and videos, is the property of Natives Caravan or its licensors and is protected by copyright and intellectual property laws.
• You may not use, reproduce, or distribute any content from the website without prior written permission from Natives Caravan.

7. Liability Disclaimer

• Natives Caravan does not accept liability for any damages or losses incurred during your tour, including but not limited to personal injury, loss of property, or financial losses.
• By participating in our tours, you agree to release Natives Caravan, its employees, and affiliates from any liability resulting from your participation in the tour.

8. Changes to These Terms

• Natives Caravan reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with an updated effective date.
• By continuing to use our website and services, you accept any changes made to these Terms of Service.

9. Governing Law

• These Terms of Service are governed by and construed in accordance with the laws of [Insert Country or Region], and you agree to submit to the exclusive jurisdiction of the courts located in [Insert Location] for any disputes arising out of or in connection with these Terms of Service.